General Term and Conditions

  1. Entire agreement.
    1. This agreement represents and contains the entire agreement between parties, the client, and the company HRD PROFESSIONAL HANDYMAN PTE LTD. “HRD”.
    2. Prior discussions or verbal representations by the parties that are not contained in this agreement are not a part of this agreement.


  1. Commencement of Work.
    1. Scope of Work will commence upon receipt of digital signed confirmation via Kickserv Service Portal and a 50% bank deposit from the client.


  1. Deviation from scope of work.
    1. Any alteration or deviation from the Scope of Work referred to in this agreement involving extra costs of materials or labour will be executed only upon new signed order with the agreed changes.
    2. All other works not mentioned in the above scope of works will be deemed as variation order and billed to client accordingly.
    3. All addition and alteration work after the confirmation of layout and design will be deemed as variation order and billed to the client accordingly.


  1. Concealed Conditions.
    1. This agreement is based solely on the observation handyman could make with the structure in its current conditions at the time this agreement was bid.
    2. If additional concealed conditions are discovered once work has commenced which were not visible at the time this proposal was bid.
    3. HRD will stop work and point out these unforeseen concealed conditions to client so that and handyman can execute a Change Order for any additional work needed.


  1. Deposits and Goods sold.
    1. All deposit paid shall not be refundable.
    2. All required deposit to MCST/council/any parties shall be borne by the client.
    3. All goods sold/ordered/reserved are not refundable, returnable, or exchangeable.


  1. Default in payment term and schedule.
    1. In the event the client defaults or fails to make payments as herein agreed in the schedule, the client will pay all reasonable attorney fees and costs, including collection costs, necessitated by said default to enforce this contract.
    2. Default or non-payment is defined as failure to make payment with 7 days of the due date.


  1. Expiration of this agreement.
    1. This agreement will expire 30 days from the date sent to the client.


  1. Work Schedule.
    1. HRD will follow strictly to the schedule prescribed.
    2. In the event of client requests to change or delay the work for whatsoever reason, there will be additional charges to the delay caused.
    3. HRD personnel will only do the task state and agreed in the order.
    4. Any request for additional work will require approval from the client and HRD management.
    5. Additional cost, procedure of work, finishing expectation will be agreed upon first, prior to carrying out the work.


  1. Work stoppage, termination of contract for default and interest. HRD PROFESSIONAL HANDYMAN PTE LTD shall have the right to stop all work on the project and keep the job idle if
    1. Payments are not made in accordance to the payment schedule in this agreement.
    2. The client repeatedly fails or refuses to furnish HRD personnel with access to the job site and/or product selection or information necessary for the advancement of work.
  • Simultaneous with stopping work on the project, HRD PROFESSIONAL HANDYMAN PTE LTD must give owner written notice of the nature of the clients’ default and allow the client a 7 days period in which to cure this default.
  • If work is stopped due to any of the above reasons ( or for any other material breach of contract by the client) for a period of 7 days, and the client has failed to take significant steps to cure this default, the HRD may, without prejudicing any
  • other remedies contractors may have, given written notice of termination of the agreement to owner and demand payment for all completed work by HRD, including profits and overhead of 20% on the balance of the incomplete work under
  • the Agreement. Thereafter, HRD is relieved from all other contractual duties, including all touch ups and warranty work.


  1. Completion of work/hand over.
    1. Completion of work shall be considered to occur upon satisfactory final joint inspection between the client and HRD personnel.
    2. Occupancy of the improvement by the client.
    3. The posting of a completion notice, which ever occur first.
    4. Final payment, constituting the entire unpaid balance of this contract and including the amount of all change orders shall be made no later 7 days after the completion.
    5. Strictly no retention fees.

11. Warranty

HRD provides limited workmanship warranty on all handyman and subcontractor-supplied labour in this project for a period of 90 days from the date of handover. (unless otherwise specified)

    1. Warranty follow up call.After the period of 90 days from the date of handover, it is the client’s sole remedy (material and labour) on all materials that are covered by manufacturer’s warranty is strictly with the manufacturer, not with HRD and their handymen.

In the event of a call to follow up by the client on the incident, which is not under HRD’s warranty, a minimum transport and labour charge of $80 is payable.

If there is troubleshooting work, the hourly rate of trouble shooting of $150 per hour is payable.

  1. No warranty is provided by HRD on any materials/products/fittings furnished by the client for installation.
  2. No warranty is provided on any existing materials that are moved and/or reinstalled by handyman within the dwelling (including any warranty that is existing/used materials will not be covered during the removal and reinstallation process.
  3. Repair/installation of the following items is specifically excluded from HRD’s warranty:
    • Damage resulting from lack of owner maintenance
    • Damage resulting from owner abuse or ordinary wear and tear
    • Deviations that arise such as minor cracking of concrete, stucco, and plaster
    • Minor stress fracture in drywall due to the curing of lumber, warping and deflection of wood
    • Shrinkage/cracking of grouts and caulking
    • Fading of paints and finishes exposed to sunlight.


  1. The amount quoted does not include the following:
    1. Night works (all works quoted are based on day works unless otherwise specified).
    2. Architectural submission of drawings to BCA for approval and any other Professional Fee if required.
    3. All price quoted subjects to site verification / measurements conditions.
    4. All materials samples proposed subject to availability.
    5. All mirror and glass.
    6. All installations/drilling works on tiled/natural stones/concrete wall; HRD will not be liable for any damaged to the concealed wiring/plumbing work and the tiles finish. It is the client’s sole remedy (material & labour) to rectify the damage.
    7. All incidents, loss or damaged caused by ACT of GOD.


  1. All choke clearance job.
    1. Once the choked/blockage is being cleared and tested in the presence of the client, the job is considered completed.
    2. There will not be any free follow up call and/or touch up order for this instance.
    3. This limited warranty excludes consequential and incidental damages and limits the duration of implied warranties fully permissible under the law of Singapore.


  1. Handyman rights.
    1. As a professional handyman service provider, we will do our personal best to perform the job given. However, in the event of unreasonable demand from owner/client, we reserved the right not to do any job that will place us in danger and/or against the law. We reserved the rights to pack our tools, take pictures of the job done/half done and leave the place in a peaceful manner when the owner/client shown aggression with verbal and/or physical threats to our handymen. Follow up communication to rectify the situation/job ordered will be done via written manner only, i.e. WhatsApp and/or emails only.


  1. The above standard terms and conditions are not exhaustive, we reserved the rights to amend it without prior notice.